FGID Account Closure Notice

Applicable Service: FGID (FurryGoods Identity)
Version: First Edition
Publication Date: May 28, 2026
Effective Date: June 7, 2026
Last Updated: May 28, 2026

Please read this Notice carefully before applying to close your FGID Account. By submitting an application, you acknowledge and accept that closure may affect every Integrated Service.

Article 1 Meaning of Account Closure

Closing an FGID Account means terminating further use of the unified identity account and processing the related account data in accordance with applicable law, contracts, security requirements, and technical requirements.

Closing an FGID Account is not the same as merely logging out, unlinking a particular third-party account, withdrawing authorisation from a particular Integrated Service, or deleting a local account maintained by a particular Integrated Service.

Article 2 Matters to Confirm Before Closure

Before applying for closure, please confirm that:

1. you are the lawful controller of the account and can complete the necessary identity verification;
2. the account is not subject to theft, impersonation, or a dispute over control;
3. you have properly backed up any data you need to retain;
4. you have resolved outstanding orders, refunds, subscriptions, balances, withdrawals, creator settlements, digital content, appeals, or other pending matters in each Integrated Service;
5. you have transferred administrator privileges for any Organisation Account or completed dissolution of the organisation;
6. you understand that, after closure, you may be unable to access any service into which you logged in using the account; and
7. you understand that certain records must continue to be retained under law or contract.

Article 3 Circumstances in Which Closure Is Temporarily Unavailable

We may refuse, suspend, or defer closure if:

1. we cannot confirm that the applicant is the lawful controller of the account;
2. the account is frozen or subject to an account-theft investigation or ownership dispute;
3. a transaction, refund, subscription, settlement, debt, or continuing contract remains outstanding;
4. a complaint, report, appeal, infringement notice, or violation investigation remains unresolved;
5. the account is implicated in fraud, an attack, money-laundering risk, an unlawful transaction, or another security investigation;
6. the account is the organisation's only administrator and privileges have not been transferred;
7. retention is required by law, a court, a regulator, or another competent authority; or
8. immediate closure may reasonably harm a user, a third party, or the public interest.

We will, where possible, explain why closure cannot be completed immediately and the steps that may be taken, except where disclosure is prohibited by law.

Article 4 How to Apply for Closure

Users may apply through the FGID Account Center or by sending an email to [email protected].

To prevent unauthorised closure, we may require the user to:

1. re-authenticate using a linked Steam, Google, X.com account, or Passkey;
2. confirm a trusted device, historical login records, or authorised Integrated Services;
3. provide the FGID ID and proof of account ownership proportionate to the risk; and
4. complete reasonable manual verification in a high-risk case.

FGID does not set an account password and therefore will not verify closure by asking the user to “re-enter the FGID password.”

Article 5 Closure Process

The closure process generally includes:

1. submitting the application;
2. identity and security verification;
3. checking for outstanding matters;
4. displaying the effects of closure;
5. reconfirmation;
6. terminating account login and new authorisations; and
7. deleting, anonymizing, segregating, or restricting the use of data in accordance with retention rules.

If an FGID page provides a revocation or cooling-off period, the page notice applies. After that period expires or closure is completed, the account generally cannot be restored.

Article 6 Principal Consequences of Closure

After an account is closed:

1. you will no longer be able to use that FGID Account to log in;
2. issued login sessions, tokens, and authorisations may be revoked;
3. you may be unable to access all or part of any Integrated Service;
4. the public FGID ID will cease to function as a login account, and nicknames, roles, content, friend relationships, subscriptions, orders, or benefits in an Integrated Service may no longer be associated with you;
5. the original account identifier, username, or third-party link is not guaranteed to be available for reuse;
6. liabilities, payment obligations, refund obligations, and disputes arising before closure are unaffected;
7. data independently retained by an Integrated Service under law or contract may not be automatically deleted upon FGID Account closure; and
8. registering again does not automatically restore the original account's data or benefits.

If you only wish to stop using one Integrated Service, you should first close the local account in that service or withdraw its authorisation instead of closing the entire FGID Account.

Article 7 Integrated Service Data

FGID and each Integrated Service process distinct scopes of data.

After an FGID Account is closed, we will communicate the account-closure or authorisation-termination status to applicable Integrated Services. An Integrated Service may nevertheless retain certain data to:

1. complete an order, settlement, refund, or contractual obligation;
2. comply with tax, accounting, or regulatory requirements;
3. handle a complaint, infringement, fraud, or security incident;
4. establish, exercise, or defend legal rights;
5. retain de-identified or anonymous statistical data; or
6. pursue another lawful purpose stated in that service's privacy policy.

To delete data held by a particular Integrated Service, you may need to submit a separate request to that service.

Article 8 Organisation and Developer Accounts

8.1 Organisation Administrators

Before the sole administrator of an organisation applies to close an account, the administrator shall appoint a replacement or lawfully complete closure of the Organisation Account. Otherwise, closure may be deferred.

8.2 Organisation Members

After a member closes an individual FGID Account, the member will lose organisation access. Operational and business records lawfully retained by the organisation may nevertheless remain.

8.3 Developers

Before closing a developer account, a developer shall address Integrated Applications, user authorisations, key revocation, data deletion, and security obligations. Closing an individual's account does not automatically discharge the developer entity's obligations under the FGID Developer Access Agreement.

Article 9 Data Deletion and Retention

Account closure does not mean that all data will be deleted immediately.

In accordance with the FGID Privacy Policy, we will:

1. delete or anonymize data that is no longer needed;
2. segregate data that must be retained and restrict access to or use of it;
3. progressively delete backup copies through the backup-rotation cycle;
4. retain necessary security, anti-fraud, consent, dispute, and legal records; and
5. delete or anonymize data when the retention period expires.

We may refuse or defer a deletion request if deletion is prohibited by law, the data concerns another person's rights and interests, or deletion would impede a security investigation.

Article 10 Revoking Closure or Restoring an Account

Where the relevant page expressly provides a revocation period, you may revoke the application within that period by following the instructions on the page.

Once closure is completed, the account generally cannot be restored. We do not guarantee restoration of any account data, Integrated Service benefits, username, or linking relationship.

Article 11 Accounts of Minors

An application to close a minor's account may be submitted by the account holder or the holder's guardian in accordance with law. To protect the minor, we may require proof of guardianship and authority to submit the application.

Article 12 Contact Details

• Operator: 香港福瑞谷國際貿易有限公司
• English Name: HONG KONG FURRYGOODS INTERNATIONAL TRADE LIMITED
• Company Registration Number: 80485674
• Official FGID Website: https://id.furrygoods.cc
• Account Closure, Privacy, and Customer Service: [email protected]
• Customer Service Notice: Telephone support is not provided and fixed customer service hours are not published. We generally provide an initial response within seven (7) business days after receiving complete information.

Do not provide any person claiming to be customer service personnel with a third-party account password, Passkey private key, or recovery code.

香港福瑞谷國際貿易有限公司
HONG KONG FURRYGOODS INTERNATIONAL TRADE LIMITED