FurryGoods Shop Off-platform Transaction Risk Notice and Liability Rules (v1.2)
Version v1.2. Unpublished review draft; not effective. Target effective date: 1 October 2026. Actual publication, notice and commencement depend on completion of the required procedures. This draft does not replace currently applicable terms. English is the baseline and prevailing text, subject to mandatory consumer protections. See the package README for outstanding release checks.
Article 1 Distinguishing off-platform transactions
In this document, “we”, “us” and “our” mean 香港福瑞谷國際貿易有限公司 (HONG KONG FURRYGOODS INTERNATIONAL TRADE LIMITED), the operator of FurryGoods Shop. “Shop” or the “Platform” means our FurryGoods Shop services. “You” means a user of the services covered by this document. Provisions concerning buyers, creators or other particular capacities apply only to persons acting in that capacity.
An independent off-platform transaction is a sale or payment not completed through a valid Shop order and designated payment route. Social-media enquiries, display of creative homepages, lawful referrals and agreed cloud-drive delivery for a Shop order are not, by themselves, independent off-platform payment transactions and do not remove Shop after-sales or review rights.
Article 2 Permitted activities and prohibited misrepresentation
Creators may lawfully operate other channels and display social media and portfolios. They must not impersonate our official services, fabricate guarantees, use Shop orders to induce duplicate payment or evade effective Shop charges. Private payment codes, fraudulent links or requests for account passwords or verification codes must not be posted on Shop disguised as payment instructions.
We do not impose unreasonable exclusivity on lawful independent business. Risk-based restrictions must be specific and necessary; external contact alone is not presumed fraudulent.
Article 3 Risks and liability
Independent off-platform payments may lack our order records, an available refund route and verifiable delivery evidence. We do not generally guarantee performance or compensation for off-platform orders for which we have made no such commitment, nor can we guarantee recovery of external funds. This does not exclude our liability for our own misrepresentations, data disclosures or failure to take measures required by law. Off-platform evidence is not automatically invalid.
Article 4 Reporting and handling problems
You may preserve the other party's identifiers and payment and communication evidence and promptly report to the payment provider, competent authorities and us. Within our authority, we investigate Shop accounts, preserve evidence and cooperate as required by law; we do not promise to freeze external funds outside our control. Measures against Shop accounts follow the violation rules, with reasons, minimum necessary scope and human review; we do not arbitrarily freeze unrelated merchant funds.
Article 5 Updates and language
This document applies together with the FurryGoods Shop Service Agreement. We provide the applicable terms, give required notices and protect existing orders under its provisions on incorporation, priority and updates. Where separate consent is legally required, we act only after obtaining that consent.
Access merely to download existing deliverables, obtain a refund or settlement, appeal or exit does not constitute acceptance of new adverse terms. Continued use has acceptance effects only to the extent permitted by applicable law and after we have completed the necessary procedures.
The English text prevails in the event of ambiguity or conflict between language versions. This does not limit consumer protections or remedies under applicable mandatory law.